Welcome to Your Fascination UK Ltd. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By browsing our site, creating an account, or placing an order, you agree to these Terms. If you do not agree, please do not use our services.

 

When you place an order with us, you are asking us to supply the goods you have chosen. We will confirm once we have accepted your order. If an item is unavailable or there is an error in pricing, we will let you know straight away.

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All prices are displayed in pounds sterling and include VAT where stated. Payment is due in full at the time of ordering unless we have agreed something different with you.

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We dispatch goods as quickly as possible, but delivery times are estimates rather than guarantees. Once your order arrives at the address you provided, responsibility for the goods passes to you.

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If an order arrives damaged, faulty, or incorrect, please tell us within [7 days] so we can put it right. We will arrange a refund, replacement, or credit once the returned items are received. Certain products, such as personalised or perishable goods, cannot be returned unless they are faulty.

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We ask that you use our website responsibly. Do not copy our content, attempt to hack, or take any action that could harm the site or other users.

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We respect and protect your personal data, using it only as described in our Privacy Policy. We never sell your details to anyone.

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If something goes wrong, we will do our best to resolve it, but our liability is limited to the value of your order. We cannot accept responsibility for indirect losses such as lost profits.

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From time to time, we may update these Terms. The latest version will always be posted on our website, and by continuing to shop with us you agree to any updated terms.

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Last updated September 2025